Allstate Insurance: Kathi Parkinson

Sandy Burgess (17.07.2017 21:15)
Kathy is great! She is very quick to respond anytime I have a question or a problem.

Jeff George (03.01.2017 23:00)
STAFF IS RUDE, ESPECIALLY THE RECEPTIONIST TASHA. NO ONE PASSES ALONG MESSAGES. NO ONE ISSUES ANY RETURN CORRESPONDENCE. RATES INCREASE WITH OUT ANY EXPLANATION OR WARNING. I AM NOT PAYING TO SPEAK WITH A RECEPTIONIST. IT TOOK MY AGENT KATHI MORE THAN A MONTH TO SPEAK WITH ME AND ONLY AFTER I CALLED, WAS RUDELY PLACED ON HOLD BY TASHA AND HUNG UP ON BY KELLY, ONLY THEN DID KATHI RESPOND VIA EMAIL WITH FALSE ACCUSATIONS TO BOOT. (NEVER GOT A PHONE CALL) WANT THE PERKS THEY TALK ABOUT IN THE COMMERCIALS? FORGET ABOUT IT. NO SAFE DRIVER DISCOUNTS, NO DECREASING RATES, NOT EVEN A PHONE CALL.
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**** DO NOT USE THIS AGENCY ****
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Kathy Shepperd (28.04.2016 02:18)
Poor customer service with receptionist, Tasha. Due to no call back, looking to cancel now. I can pay anyone for insurance, I dont want to speak with the girl that answers the phone, I am not paying her, O am paying for my agent, Kathy. IF YOUR TOO BUSY TO CALL ME BACK IN 4 DAYS, THEN I NEED TO FIND SOMEONE NOT SO BUSY

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