Best Western Plus Vermilion River Suites Hotel

J & P Builders (22.11.2017 17:19)
Friendly staff very professional. I only had one pillow on the bed when we checked in. Called the front desk and she brought a couple more pillows up to third floor 5 minutes later. Breakfast was great! Excellent staff and experience. I wish every hotel was like this one. I highly recommend this location!

Jordan Yarus (17.11.2017 22:30)
Don't stay here. The sheets felt damp and they told me it's the humidity. after the second set of sheets on day 2 I declined room cleaning and by the last day the sheets felt dry so I guess it wasn't the humidity. I went to CVS and bought blankets. The staff is friendly but they need a new dryer.

Rob Davis (15.10.2017 08:15)
When I checked in, something was wrong with their computer, so they were unable to generate a printed copy of the receipt or a key card for my door. The desk clerk let me in and informed me that they'd let me back in if I left. (Makes me question if just anyone walked in and asked to be let into a room!)

My room smelled of heavy cigarette smoke and the ice machine nearby outside was pretty noisy.

The room was clean and pretty well laid out. Nothing fancy, but nothing lacking. I'd definitely stay here again, but next time I'll specifically request a non-smoking room. I'll specifically request a non-smoking room.

Michael Montgomery (11.08.2017 18:53)
The bedrooms were okay. The master jacuzzi bathtub was nice, but the jets hardly worked. We had to from our first room because it felt really moist. Both our rooms had a strange smell in it, but the breakfast was very good. It's better than a 50$ hotel but not worth 100$.

Joshua Buckley (14.07.2017 17:16)
I haven't left a hotel without spending the night in more than 20 years. I didn't last an hour here. It was awful. The room smelt horribly moldy. We even asked to change rooms and it wasn't even better. There were also no towels in the room. NONE! When we called the front desk, they showed up 20 minutes late with hand towels and wash cloths, because they said they were out of full size towels. It was far from full occupancy, so I'm baffled that they would be out of towels. I finally gave up and went to the Courtyard down the street. DO NOT STAY HERE!

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